SND Dashboard
Post, schedule and manage content and analytics all from the only social media hub built specifically for newsrooms.
Search and Listen
- Monitoring Facebook pages with Search and Listen
- Setting up public Twitter account streams with Search and Listen
- Adding Dashboard streams for public Facebook, Twitter and Instagram pages
- Create a Group List to view your best content in a group or property
- Understanding the performance thresholds on Group Lists
- Using a Group List to repost/syndicate content
Vertical Video Studio
- Get started with Vertical Video Studio
- Create a Vertical Video from a video
- Build a Vertical Video from a social stream or URL
- Create a Vertical Video from photos
- Create a text-only Vertical Video
- How to customize text boxes
Newsin.bio
- Get started with Newsin.bio to share Instagram links
- How to access your Newsin.bio link
- Adding a Newsin.bio link to a new Instagram post
- Adding a Newsin.bio link to an existing Instagram post
- Customize the Newsin.bio page's header
- Measure analytics data for Newsin.bio links
SND Autopilot and SND Planner
- Setting up Autopilot for the first time
- Creating a Website Feed using an RSS Feed
- Learn more about the post message field options on Autopilot feeds
- Create a recirculating Social Account Feed using Overperforming indicators
- Create a recirculating Social Account Feed using Tags
- Advanced Options: Learn more about advanced feed settings
Publishing with SND Planner
- How to access Planner with a social account
- Understanding the Frequency Indicators in Planner
- Learn how to schedule content with Planner
- How to drag and drop items from your Dashboard to Planner
- Types of feeds available to set up in Planner
- Selecting an Overperforming indicator on a Social Account Feed
Using Google Analytics with Planner
Publisher FAQs
- What's new in SND Dashboard?
- How do I post a Reel to Instagram?
- How can I download the SND Post mobile app?
- How do I create a Twitter Carousel?
- How does the Scheduled Posts stream work?
- Facebook Error: Please reduce the amount of data you’re asking for, then retry your request
Manager FAQs
- Submitting a social account for verification
- Troubleshooting steps for Instagram accounts in the SND Dashboard
- How to reattach social accounts in the SND Dashboard
- SND permissions a Manager can assign a user
- Creating a new user in the SND Dashboard
- Removing a user from the SND Dashboard
SND Reports
- Metrics glossary for Facebook, Instagram and Twitter
- How to create a new SND report
- Types of reports available in SND
- Create a Facebook, Twitter or Instagram Scorecard
- Create an Enterprise Growth Report
- Setting up a Market Scorecard in a Stats Roll-up Report
SND Messenger Experience
- SND Messenger Experience - Basic training video
- Please read: Requirement to use SND Messenger Experience
- Setting up a new SND Messenger Experience and intro message
- Creating and editing topics
- Managing digest topic content
- How to manage incoming messages
SND Campaigns: Getting Started
SND Campaigns: Creating Reports
SND Campaigns: Creating Ads and Posts
- Using Dynamic Creative in Campaigns or Ads
- How to create a Paid Ad for Housing, Employment, or Credit
- How can my sponsor make my page an approved Branded Content partner on Facebook?
- How to Add a Post to a Campaign in Post Manager
- How To Create a Paid Ad
- How to Create an Organic Branded Content Post in SND Campaigns